Why choose us

Since 1977, Drexel Interiors has remained family focused from the inside out. This translates to cultivating a culture from within that values every member of the team as family and a vision to build long term relationships with our clients no matter the distance.

Whether you're a homeowner ready to upgrade your interiors, a residential builder or trade pro, or commercial developer looking for a trusted vendor partner, the DREXEL DIFFERENCE focuses on:

- getting to know you and your story
- helping you tell your story beautifully and efficiently through every project

Visit one of our showrooms, schedule a free design consultation, or call a team member to discuss your personal project or business needs.

Getting to Know You & Your Story
DREXEL’s RELATIONSHIP STRATEGY

Step 1: Initial Listening Session

• Who are you as a homeowner or as a business
• What are your dreams/needs/goals you desire for this project(s)
• What has worked well for you in the past and what are your needs for the future for your project(s)

Step 2: Establish Communication Plan

• Together, we work to establish a seamless communication process so the project is successful
• Who is involved in the process/team at every level and how communication channels work to avoid miscommunication
• How can we overcome and improve upon previous issues you’ve experienced with other projects

Beauty: Drexel’s Design Forward Expertise and Training

• We hire seasoned designers and product specialists
• We maintain close knit vendor rep relationships and schedule regular designer training to stay ahead of emerging products and trends
• Product innovation and product offering strategy
• Installer relationship strategy and management

Drexel Project Efficiency

• Technology and design tools that support the process
• Processes that support Drexel Service Excellence
- Dedicated design/sales lead to each project
- Dedicated field service manager to each installed project
- Dedicated service team available for install issues
- Dedicated warranty team for claims issues